Frequently Asked Questions (FAQs)




Why Use Update247?

You only need to login to one system and update ONCE only to distribute across all your hotel booking systems and websites. Save on staff hours spent updating all the last minutes sites.

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Is Update247Difficult to Use?

Update247's distribution hotel channel booking management system is so simple and straight forward to use, you won't even need a manual or step-by-step guide. There is a help page for your reference. Of cos our staffs are happy to assist if you encounter any problem(s).

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Which Online Hotel Booking Systems is Connected with Update247?

We have integrated multiple third party Online Travel Agents (OTAs), Global Distribution System (GDS) and Vacation Rental websiteswhich are commonly used like Booking.com, Expedia, Agoda, Flight Centre Group, HostelWorld, HRS, AirBnB, TripAdvisor, iHotelier, BookDirect2Save.com.au and many more.

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Can I update all the features of the online hotel reservation or hotel booking systems that I am using currently when I use Update247?

Our system allows you to update any feature that is in the available choice of online hotel booking systems.

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How long does the system take to update my hotel booking websites?

All updates will take around 5-10 minutes depending on internet and database connection speed and traffic of third party sites.

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Am I able to stop bookings or stop rental of my hotel rooms, accommodation facilities, holiday houses, B&Bs or my serviced apartments?

You can block rooms using the Stop Sell function in update247.

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How long does it take before Update247 is up and running?

System can be up and running within an hour for simple setups to a few days depending on how complex. Most properties can have the system up and running within 1-3 days.

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Does my website need to be hosted with you?

No, we can be used as a stand-alone. Our system is here to shorten the time on updating your inventory and rates.

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Do I need to install anything on my computer to use Update247?

No. Update247 is fully web-based.

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What computer specifications, type of browser or browser versions do I need?

You will need access to the internet and common browsers like Mozilla Firefox (recommended), Google Chrome, Internet Explorer 10 and above and Safari will have no problems at all.

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Is the website secure?

Yes. Update247 sites are secure and we have our own dedicated server for hosting the system.

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Am I able to deal with booking cancellations from Update247?

Yes. All bookings confirmed/cancelled/modified are listed in the system.

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Do I have to enter login details to all the third party sites each time I login to use Update247?

No. Third part sites' login details will be saved in the system when you first setup the connection so all you need to do is enter login to update247 and you will automatically be able to save updates to all third party sites connected in your update247 account.

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Can I update bookings and change prices daily?

Yes. You can do unlimited updates, anytime you like 24 hours, 7 days a week, 365 days a year.

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What If I do not have a website?

Update247 highly recommends ResultIT.com.au which provides professional web design service to Melbourne Victoria (Australia) and worldwide. ResultIT.com.au also specialises in Search Engine Optimisation (SEO) which improves your ranking in Google and major search engines. They have professional web designers and SEO specialists to work on your website and not only are their design clean and functional, they also meet your marketing needs and requirements with short turnaround time. They have many happy clients with improved website traffic and businesses.

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